Benefit Contacts

Reach Out To The Experts

You have numerous resources available to enhance your understanding and maximize your benefits. For more information about a particular benefit or service, reach out directly to the specific provider listed below.

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Benefit Contact List

Below is a complete list of benefit service providers and their contact information.

PROVIDER
SERVICES COVERED
CUSTOMER SERVICE CONTACTS
Cigna
  • Medical & Rx
  • Dental
  • Vision
  • Accidental Injury
  • Critical Illness
  • Hospital Care
  • Virtual Care (24/7)
  • Nurse Line (24/7)
  • Chronic Condition Support
  • Behavioral Health
  • Mental Health Hub
  • Future Moms Program
  • Lifestyle Management
  • 📞 1-800-244-6224
    🌐 www.mycigna.com

    Future Moms:
    📞 1-800-615-2906
    New York Life
  • Basic and Supplemental Life and AD&D
  • Short-Term and Long-term Disability
  • Leave of Absence
  • Lifestyle Assistance Program
  • Financial, Legal and Estate Support
  • Secure Travel Program
  • 📞 1-888-842-4462
    📞 Spanish: 866-562-8421
    🌐 www.mynylgbs.com

    Secure Travel Program:
    📞 347-708-1824 (U.S. and Canada)
    Flores
  • Flexible Spending Accounts
  • Dependent Care Accounts
  • Customer Service Contacts:
    📞 1-800-532-3327
    🌐 www.flores247.com
    Fidelity
  • 401(k) Retirement
  • Customer Service Contacts:
    📞 General: 1-800-835-5097
    📞 Retirement: 1-800-603-4015
    🌐 https://401k.com
    Ramsey SmartDollar
  • Financial Wellness
  • Customer Service Contacts:
    📞 1-800-835-5097
    🌐 www.ramseysolutions.com
    Spot Insurance
  • Pet Insurance
  • Customer Service Contacts:
    📞 1-800-905-1595
    🌐 www.spotpet.link/examworks
    🔑 Use Code: EB_EXAMWORKS
    E4E Relief
  • Employee Support Fund
  • Customer Service Contacts:
    🌐 www.examworks.e4erelief.org
    Coverage
    Contact
    Customer Service/Support
    Website/Email
    Medical
    BlueCross BlueShield of Illinois
    855-721-8011
    Globe Life(PT Team Members Only)
    888-585-9038
    Virtual Visits
    MDLIVE
    800-400-MDLIVE (6354)
    Employee Assistance Program (EAP)
    ComPsych GuidanceResources
    800-311-4327
    Dental
    MetLife
    800-438-6388
    Vision
    Metlife Superior Vision
    833-393-5433
    Avesis(PT Team Members Only)
    855-214-6777
    Health Savings Account (HSA)
    Benepass
    Flexible Spending Accounts (FSAs)
    Benepass